If you are android user and get an “Error Retrieving Information From Server [RH-01]” in Google play store app and you want to fix. Then here I will show you the best of main suggestion that can be working very well.

The android user has complaint about that the RH-01 error rarely occurs while opening a play store app, or some time happens to download a new Android app or to update any previously installed app.

Similarly to Google Play services error 924, 927 and 498, and this type of error occurs. Then what’s the solution about the RH-01 error? So before moving, I will tell you. The RH-01 error is a common problem which you can solve by yourself. Whatever your system error issue, it can depend on the exact the problem. We are well confident to solve with the updated guide and secure working solutions to fix error RH-01 of Google Play Store.

Here are the five different methods to solve this problem. If you have a tired to this error occurring, then you can get here the perfect solution to fix it.

Fix Error Retrieving Information from Server [RH-01] in Play Store


Fix Error Retrieving Information from Server [RH-01] in Play Store

Solution 1: Set Correct Time and Date

Sometimes, it happens that your Android device’s time and date do not match the right time of the server. So in this case, you may get Google Play Store RH-01 Error on android Google play store. At that time you want to fix this issue like you need to change your time and date and set-up correct one.

  • Go to Settings> Date & Time> turn ON the Automatic date & time function.

After Save the change, and close all tabs and restart your android phone.

Solutions 2: Reset App Preferences

Another solution is to Reset App Preferences. It can be reset all app settings. You don’t need to worry about your app data; you won’t lose it.

  • Go to Settings> Apps> Tap an onMenu icon and then “Reset App Preferences.”

Reset App Preferences

  • After Tap on “Reset App” to confirm reset all app preference.

Solution 3: Clear Google Play Store Caches and Data

This solution is a better way to solve your RH-01 Error, just Clear Cached Data on Android. In the short form of Caches and Data is a device visits any website or uses an app and certain data is stored in the form of cache in the device memory. So you need to Clear Google Play Store Caches and Data on your Android device. So follow these steps:

  • Just Go to Settings> tap on Apps> Scroll down and Tap on Google Play Store.
  • Now, tap on Storage→ Tap on “Clear cache” and “Clear data.”
  • Go back to the All Apps and perform the same action for Google Play ServiceGoogle Download Manager, and Google Service Framework.
  • Reboot your phone, and you won’t see the error anymore.

Solution 4: Re-add your Google Account

If none of all above solution to works then you can try to Re-add your Google Account to overcome from the RH-01 Error.

  • Go to Settings>  tap on Accounts→ Google Account.
  • Now you will see your all sync there, tap three dots and then “Remove account.”
  • Restart your phone and add your Google Account

Solutions 5: Execute Factory Data Reset

There is a most common solution to fix your solution. Factory Data Reset is to be deleting your all data and restarting all software data, and you get a newly purchased phone. So before your Factory reset your Android, you need to backup your all the data. Because, it will be deleting all system caches, junks, and reset settings. Thus, if you have tried all above solutions and they are not effective to solve the RH-01 error of Google Play Store, then try out this method.

  1. First of all, Go to the Settings app on your Android phone.
  2. Scroll down and tap on “Backup & reset.”
  3. Tap on“Factory data reset” and then tap again to Reset Phone.

Once it’s done, you will get newly purchased your Android smartphone. Launch the Google Play Store, and you won’t see the RH-01 error again on your screen.

Well, these all these critical solutions can help you to get clear of irritating “Error retrieving information from server [RH-01]” issue. I hope these solutions worked and you fixed the problem.

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Vineet Maheshwari is a passionate blogger and relationship oriented digital marketing consultant with over 10 years of experience in SEO, PPC management, web analytics, domain investing, affiliate marketing and digital strategy. He has helped high tech brands connect with customers in an engaging manner, thereby ensuring that high quality leads are generated over time.